General Faq

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What is the Pet Protection Plan (PPP)?

The PPP is a comprehensive solution designed to secure your pet’s future. It includes:

* The Pet Protection Plan (legal and care instructions)
* The Pet Profile Report (detailed info about your pet)
* The Caretaker Information Card (instructions for your caregiver)
* The Cost of Pet Ownership Table (budgeting tool for care planning)

How is the Pet Protection Plan different from a will or trust?

The PPP focuses exclusively on pet care, without the delays and costs of
probate. It delivers quick, enforceable instructions for your pet’s
caretaker.

Is the PPP the same as pet insurance?

No. Pet insurance covers unexpected veterinary expenses. The PPP is a
set of legal-style documents to protect your pet’s future by naming
caregivers, providing daily routines, and preparing for emergencies.

Purchasing and Pricing

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How much does the Pet Protection Plan cost?

The PPP is a one-time payment of $69.

Can I revise or update my plan?

Yes. Updates are available anytime for a $10 administrative fee, keeping your plan legally compliant.

What is included with purchase?

All four bundled documents: Pet Protection Plan, Pet Profile Report, Caretaker Information Card, and Cost of Ownership Table.

Functionality and Legal Questions

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Is the PPP legally enforceable?

Yes. While not a will or trust, it provides enforceable instructions for your pet’s care.

Do I need special software?

No. All documents are completed online through secure, guided forms.

How do the documents help caregivers?

The Caretaker Card provides clear, concise instructions to act immediately.

Clarifications and Additional Information

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Why do I need a Pet Protection Plan?

Each year, millions of pets face uncertain futures because owners have
no care plan. The PPP ensures your pet won’t be left without
instructions or a trusted caregiver.

Can my documents be shared?

Yes. You can email or print them for family, friends, or caregivers.

What if my pet has special needs?

The Pet Profile Report includes detailed sections for medical, dietary, and special care instructions.

How long does it take to complete?

Most people finish in 20 minutes or less.

What is the Cost of Pet Ownership Table?

It helps calculate annual and lifetime costs of care, so you can plan ahead.

Paws-i-Paws Daily

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What is Paws-i-Paws Daily™?

A daily positive message subscription delivering inspiring, pet-themed reflections to brighten your day.

Do you offer a free trial?

Yes, a 14-day free trial is included with every new subscription.

What happens after the trial?

Unless cancelled, your subscription continues automatically at the annual rate selected during sign-up.

Can I cancel during the trial?

Yes. Cancel anytime before the trial ends to avoid charges.

What if I forget to cancel?

If you don’t cancel before the trial ends, your card will be charged for the subscription. Once billed, subscriptions are non-refundable, but you’ll continue to receive daily messages until the end of your paid term.

Subscriptions, Billing & Refunds

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Do you offer refunds?

* Pet Protection Plan: No refunds after your copy is processed.
* Paws-i-Paws Daily™: No refunds once the free trial has ended and billing begins.

How do I cancel my subscription?

Log into your client portal, go to My Account → Subscriptions, and select “Cancel.”

When does cancellation take effect?

* Cancel during trial → access ends immediately, no charges.
* Cancel after billing → service remains active until the end of the paid term, just like streaming services.

Support and Contact

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Can I get help completing the PPP?

Yes, our support team is here to help via email or ticket.

Who do I contact with questions?

Reach us at support@petnprep.com or through our website contact page.