Privacy Policy

At PetNPrep.com™, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

* Account & Purchase Information: When you register, subscribe, or make a purchase, we collect your name, email address, billing details, and any information you voluntarily provide.
* Subscription Information (Paws-i-Paws Daily™): We collect information needed to activate and manage your subscription, including trial status, billing cycle, and cancellation history.
* Device & Usage Information: We may automatically collect your IP address, browser type, operating system, and usage patterns when you visit our site.

2. How We Use Your Information

To provide, process, and fulfill the *Pet Protection Plan** and Paws-i-Paws Daily™ subscriptions.
* To send daily positive messages to active subscribers.
* To communicate about your account, including trial expiration reminders, billing confirmations, and renewal notices.
* To improve our Services and personalize your experience.
* To send marketing communications (you may opt out anytime).

3. Sharing of Information

We may share your information with trusted service providers who help us operate our platform (e.g., billing, subscription management, message delivery). We may also share information if required by law or to protect our rights, property, or safety.

4. Data Security

We use secure, state-of-the-art technology to safeguard your personal data. While we take reasonable measures, no transmission over the internet can be guaranteed 100% secure.

5. Your Choices

* Access & Updates: You may update your information anytime via your client portal.
* Marketing Communications: You may unsubscribe from promotional emails using the “unsubscribe” link in any message.
* Trial & Subscription Control: You can cancel Paws-i-Paws Daily™ during the 14-day free trial to avoid charges. If you do not cancel, your subscription will automatically continue under the plan you selected.

6. Refund & Retention Policy

* Pet Protection Plan: Once processed, all sales are final.
* Paws-i-Paws Daily™: If you do not cancel before the free trial ends, billing begins automatically. No refunds are issued after billing, but you will continue receiving messages until your paid term ends.
* We retain necessary information for record-keeping and compliance, even after cancellation.

7. Children’s Privacy

Our Services are not directed toward children under 13. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated by posting updates here or through your client portal. Continued use of the Services indicates acceptance of the updated terms.

9. Contact Us
If you have questions about this Privacy Policy, please contact us:
📧 Email: support@petnprep.com
📞 Phone: (866) 874-9110