By accessing and using Pet N Prep.com, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you may not access or use our website.
a. Use of Website:
You must be at least 18 years old to use Pet N Prep.com. You agree to provide accurate and complete information when creating an account or making a purchase on our website. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
b. Intellectual Property:
All content on Pet N Prep.com, including text, graphics, logos, images, and software and is protected by copyright and other intellectual property laws. You may not use, reproduce, modify, or distribute any content from our website without our prior written consent.
c. Prohibited Activities:
You agree not to engage in any activity that interferes with or disrupts the operation of Pet N Prep.com or that violates any laws or regulations. This includes but is not limited to hacking, phishing, spamming, or transmitting malware.
d. Limitation of Liability:
Pet N Prep.com is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. Because we are not a law firm, we cannot provide legal advice and any questions regarding legal advice or estate planning must be directed to a qualified attorney. The information provided on this site is not legal advice, does not constitute a lawyer referral service, and no attorney-client or confidential relationship is or will be formed by use of the site. We are not liable for any damages arising from your use of our website, including but not limited to direct, indirect, incidental, consequential, or punitive damages.

a. Refund Eligibility:
We offer refunds for purchases made on Pet N Prep.com in accordance with the terms of this Refund Policy. Refunds will only apply to your PetNPrep.com personal Client account only.  To be eligible for a refund, you must request a refund within fourteen days of the purchase date and provide proof of purchase.

b. Refund Process:
To request a refund, please contact our customer support team at info@petnprep.com.  We will review your request and, if approved, process the refund to the original payment method within ten business days.

c. Non-Refundable Items:
Certain products or services may not be eligible for refunds, such as digital downloads or personalized items. Any exceptions to our refund policy will be clearly stated at the time of purchase.

d. Changes to Refund Policy:
We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on Pet N Prep.com. It is your responsibility to review this policy periodically for changes.

For more information about our terms and conditions or refund policy, please contact us at info@petnprep.com.

This Terms and Conditions and Refund Policy was last updated on May 1, 2024. Please review it periodically for changes. By continuing to use Pet N Prep.com, you consent to the terms of this policy.